Q.1 What are the system requirements for installing a Tata Indicom Broadband 2.0 Connection at my office / home?

Ans: The preferred system requirements for installing a Tata Indicom Broadband 2.0 connection are: Pentium grade PC Windows 98/2000/ME/Windows, NT/XP/Vista, 32 MB RAM, Color Monitor with 16 bit display, LAN Card, 24X CD ROM drive, 15 MB Hard disk.

Q2. How much time will you take for the Installation?

Ans: Once an order is placed, we can install the connection within 7 days.

Q3. How can I apply for a Tata Indicom Broadband 2.0 connection?

Ans: You can apply for a Tata Indicom Broadband 2.0 connection

1) Online on www.tataindicombroadband.in/wireless.html

2) Writing to us at customerservice@tatacommunications.com

3) Calling the Customer Service number in your city

Q4. Is it necessary for me to get a Broadband installation done. What if I am interested in other products and services?

Ans: You can most certainly avail of all our services even without a physical Broadband installation done. You will need to buy a Prepaid value voucher and register a Tata Indicom Broadband 2.0 User Name which you can use to avail of our services.

Q5. How can I buy a Prepaid Value Voucher?

Ans:

1) Online by making payment through your Credit Card or Net Banking Account

2) Putting in an online request for “Cheque on Delivery”. This is available only for existing Users who wish to renew their account.

3) Buying a Tata Indicom Broadband 2.0 voucher through a retail outlet

4) Writing to us at customerservice@tatacommunications.com

5) Calling the Customer Service number in your city